myAurora 311

Your Questions, Answered.

What is 311?

311 Citizen Web Portal

Access the myAurora 311 Data Portal

myAurora 311 serves as your first point of contact for the City of Aurora. Providing a cohesive customer experience for all Aurora residents as a one-stop-shop for nonemergency City services, information, and assistance.

311 works collaboratively with City divisions to make sure your questions are answered.

For non-emergency calls, call 3-1-1.

For emergency calls, dial 911 and for police non-emergency inquiries, dial 630-256-5000.

Services, Information, and Assistance Provided Regarding... 

  • City of Aurora services

  • Street Maintenance and Repairs

  • Garbage or Debris Issues

  • Unsafe Structures

  • Overgrown grass/weeds 

When Should I Call 311?(PDF, 168KB)