myAurora 311

Your Questions, Answered.

What is 311?

311 Citizen Web Portal

myAurora 311 serves as your first point of contact for the City of Aurora. Providing a cohesive customer experience for all Aurora residents as a one-stop-shop for nonemergency City services, information, and assistance.

311 works collaboratively with City divisions to make sure your questions are answered.

For non-emergency calls, call 3-1-1.

For emergency calls, dial 911 and for police non-emergency inquiries, dial 630-256-5000.

Services, Information, and Assistance Provided Regarding... 

  • City of Aurora services

  • Street Maintenance and Repairs

  • Garbage or Debris Issues

  • Unsafe Structures

  • Overgrown grass/weeds 

When Should I Call 311?(PDF, 168KB)