Stop Water Service

If you are selling or closing on a property within the City of Aurora, you may request a statement of open accounts which will provide a final water bill amount as well as any other unpaid balances you have with the City of Aurora.  This request is usually completed by the seller's attorney.

This request form, available in English(PDF, 682KB) and Spanish(PDF, 663KB), must be received at least 5 business days prior to closing for timely processing. Incomplete forms will be returned, which will also cause a delay in the processing of your request. This is NOT the actual Statement of Open Accounts (SOA); this is only a request for information needed to complete the SOA.

You should receive the completed SOA at least one business day prior to the closing date. If you do not receive the SOA, please contact the Revenue and Collections Division at (630) 256-3570 or email transferstamps@aurora.il.us to check the status.  

The SOA is only valid through the closing date submitted on this request.

If the close date is changed or cancelled, please notify the Water Billing Division IMMEDIATELY via fax at (630) 256-3609, or by email at water@aurora.il.us.

For questions regarding initiation of this form, please call the City of Aurora Water Billing Division at (630) 256-3600 or email water@aurora.il.us.

If you are not selling a property and need to stop your water service, please contact the Water Billing Division at (630) 256-3600 or email water@aurora.il.us.