Water Bill Payment Options

Pay Online

The City of Aurora offers a convenient online payment service available 24 hours a day.

Bank Draft/Credit Card Automatic Payment

The City of Aurora offers autopayment via bank draft, which is withdrawn bi-monthly from your checking account on the due date of the water bill. To enroll in this service, please complete this form english or Spanish, and submit to water@aurora.il.us. The email must include a voided check.

To disable or change autopay information, simply fill out this form, Bank Draft, Auto Pay, Cancel, Change Request(PDF, 712KB), and submit it to water@aurora.il.us.

To enroll or disable credit card autopayment, please utilize our online payment service.

Please refer to the document below for instructions.

Enroll In Autopay(PDF, 996KB)

Pay Over The Phone

To access our 24-hour automated phone service to pay your bi-monthly water bill by credit/debit card, please call 630-256-3600.

Pay By Mail

Send a check or money order to the City of Aurora, PO Box 2697, Aurora, IL 60507-2697. Please include your account number on your check and allow at least 10 business days for mail delivery and processing.

Pay In Person

Water bill payments are accepted in person at two City locations between 8:00 a.m. and 5:00 p.m., Monday through Friday.

City Hall: 44 E. Downer Place, Aurora, IL 60505

Customer Service Center: 3770 McCoy Drive, Aurora, IL 60504

Please note: Area banks, currency exchanges, or other businesses are not authorized to accept City of Aurora water bill payments.

Additional Resources

Senior Discount Application(PDF, 675KB)

Senior Discount Application (Spanish)(PDF, 620KB)

Financial Assistance Resources(PDF, 126KB)