Information for Residents

INFORMATION FOR RESIDENTS REGARDING SOLICITORS/PEDDLERS:

Current list of Registered Solicitors/Peddlers in the City of Aurora.(PDF, 145KB)

Disclaimer

A reminder that all peddlers or solicitors:

  • Must apply for and be approved for a permit prior to peddling/soliciting within the boundaries of the City of Aurora.
  • May not claim to represent the City of Aurora, or claim that their product is endorsed by the City, at any time.
  • Must have some form of identification on them, including identification of the company for which they are working.
  • Must have their City of Aurora peddlers permit with them at all time and produce it on request.
  • Cannot leave any materials, flyers, etc. All materials must be handed to a person. 
  • Must adhere to the following allowed days:
    • 7 days per week, except for State and Federal Holidays:
      • Allowed Hours: April 1st through September 30th from 9am to 7pm.
      • Allowed Hours: October 1st through March 31st from 9am to 6pm.

No Soliciting Signs

Peddlers are also required to skip any homes that are clearly marked NO SOLICITORS. Stickers are available for free to residents at City Hall, at the Customer Service Center, or may be purchased at any hardware store.

Beyond the restrictions listed above and in our Municipal Code, the City of Aurora does not directly regulate demeanor of individual solicitors. Remember, however, as the homeowner or occupant, you have the right to ask a solicitor to leave your property and have them leave immediately, even if you do not have a NO SOLICITING sign posted. If they refuse, you may call the Aurora Police Department at: 911 or non-emergency (630)256-5000.

Reporting Violations

Residents who observe peddlers commit an infraction should contact the City's Customer Service Center at 630-256-INFO (4636) or online to report. Reports made through the Customer Service Center may remain anonymous and allow city staff to track and cite violations in a timely manner. Peddlers in violation of city ordinance may be fined or banned from peddling/soliciting in the City of Aurora for a period of one year.

Residents may also file a consumer complaint with the Illinois Attorney General's Office at (800) 243-0618 or online when encountering businesses with aggressive or deceptive practices. 

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